What happens if the verdict is KILL?+
You get the full brief: why the decision fails as framed, and the cheapest test of its riskiest assumption. A KILL is a finished brief, not a failed one. The fee pays for the scrutiny, not for a particular answer. Verdicts come from the Decide protocol, which runs in Focused and Comprehensive.
Can I get a refund?+
Yes, in three cases: if we can't deliver a brief, if you change your mind after paying but before the research starts, or if a brief doesn't address the question you submitted and you tell us within 14 days of delivery (we'll re-run the research or refund you, at our choice). Otherwise fees are non-refundable once research has started. The Terms of Service have the details.
What does the AI do, and what does Chris do?+
The AI searches and reads public sources, puts claims to two independent AI verifiers, argues the decision and drafts the brief. Chris reads every brief before it's released, checking that each conclusion follows from its cited evidence and that the strongest case against your decision is stated fairly. A brief that doesn't meet that bar isn't released.
Where does the evidence come from?+
From public web sources found and read during the research, plus what you tell us in your question, your context and your clarifying answers. You describe the decision in writing; Triverdict doesn't take document uploads. Standard's deep research quotes every claim it keeps and lists the page it came from.
How long does it take?+
Focused within 2 business days, Standard within 4, Comprehensive within 7, counted from when your clarifying answers are in. Briefs usually arrive sooner.
Can I ask follow-up questions?+
Yes. Focused and Standard include one round of follow-up questions, answered in writing, sent within 14 days of delivery. Email them together to info@ckkcassociates.com with your project reference (it's at the top of your brief, for example 2026-0123), and Chris replies in writing. Comprehensive includes a 45-minute readout call with Chris and one round of follow-up questions answered in writing.
Can we pay by invoice or purchase order?+
Focused and Standard are paid at checkout. For Comprehensive, we can invoice you or work from a purchase order: email info@ckkcassociates.com.
Who can see our brief?+
The people in your workspace, and Chris Coppa, who reviews it. Staff access through our operator tools is logged. No other customer can read your workspace.
Is my question used to train AI?+
No. We don't use your content to train AI models. Anthropic, which provides the models, doesn't train on it and by default doesn't keep it after processing. The exception is content its automated safety systems flag, which Anthropic may keep for up to two years.
Can we put an NDA in place?+
If your question calls for a higher level of confidentiality, ask about a mutual NDA before you submit it. Email info@ckkcassociates.com.
Can you delete our project?+
Yes. Ask, and it's done within 5 business days. Deletion removes your question, your answers, our clarifying questions and the brief. We keep a record that the project existed and its payment records, as the Privacy Policy describes.